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Technical Assistance/Coaching

As a child care professional, you may run into a situation that is difficult to resolve. Child Start’s Child Care Aware Program Specialists are ready to help you tackle these situations and answer questions to help you provide a high quality learning environment for any age.

One on one help from an Infant/Toddler Specialist
Child Care Aware Specialists are available to answer questions over the phone and through email. You can find their contact information at the bottom of this page. In some instances, on-site technical assistance may be the best way to help your situation.

Help from a community of early childhood professionals
The Child Start Playground is a community of early childhood professionals that can share stories, questions, pictures, videos and more. This provides a unique opportunity to direct questions to your peers and Child Care Aware staff in one place. Visit the Playground at: childstart.ning.com

Assistance at your home or facility
Sometimes the best way to assess a situation and provide support is by having a professional come out to your site. On-site visits may be a one-time visit or may involve a Specialist coming to your site several times.

Research links on-site technical assistance to:

  • Improved quality of program
  • Reduced staff turnover
  • Increased professionalism, knowledge and skills
  • Improved environmental safety and health practices
  • Fewer child expulsions
  • Improved outcomes for children

Example outline of an on-site technical assistance visit:

  • Starts with a needs assessment
  • Develop a plan to meet the needs. This plan may include training and more on-site Technical Assistance.
  • Set measurable goals and timeline
  • Evaluation of progress

Specialized quality improvement projects
The Child Care Aware program is involved in delivering many specialized quality improvement projects for child care centers and homes. These provide targeted assistance to help meet program outcomes. For more information about these projects visit this section.

Custom on-site training
Training for all of your staff at one time at your location is a great way to obtain the specific support your program needs. Child Care Aware staff can discuss your issues and check to see if we have pre-approved training already developed to present at your facility. You may also choose to have on-site technical assistance to bridge the gap between the staff’s learning from the training course and changing practices while actually working with children. For more information about on-site trainings click here.

Child Care Aware Program Specialists:

To call any of the Child Care Aware Specialists dial: 316-682-1853 or 1-800-684-3962. Specialist's phone extensions are listed below their pictures.

Crystal Franks Glenda Higbee Tanya Husselman Polly Banks Amber Ives
Infant/Toddler Specialist Infant/Toddler Specialist Infant/Toddler Specialist Infant/Toddler Recruitment Specialist Infant/Toddler Recruitment Specialist
ext. 2318 ext. 2296 ext. 2280 ext. 2308 ext. 2258


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